DishTV — my connection is not there since 2nd may, 2019

Address:

L454 Phase 3 Dumduma HB Colony, Bhubaneswar, Khordha, Odisha, 751019

I am a user of Zing Digital (Mob number: [protected])

Due to FANI cyclone, my dish antenna is not operating since 2nd May 2019.
I submitted a complaint on 21st May 2019.
Till now there is no solution. My recharged amount is going in vein.
I have several time reminded to the customer care, every time I lost money in the call and hear a single line " We will get back to you soon"
One customer care authority said me that they will extend my validity.

Please help me how can I lodge a consumer case on dish tv