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[Resolved]  DishTV — new connection not done after full payment

Address:Thane, Maharashtra, 421501

I purchased new dish box through DISH TV sites online and paid for same. But after purchasing 5 dyas no single sms or call for installation done, i called all help line numbers and customer care mails but fail to get solution all just doing timepass and all there call centre guyes move your call from one person to another without solution.
All nodal officers numbers in mumbai and pune i tried but all not working even mailed to them but no reply yet.
I forwarded account statement snap to customer care still not received any tokan number,
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Apr 11, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2019
DishTV Customer Care's response Dear Prashant,

We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Mar 09, 2019
DishTV Customer Care's response Dear Prashant,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

I ordered Dish tv online from dish tv site and paid rupees 1749.00 but not received a confermation call or sms even after 24 hrs of payment . I mail to dish tv but they not reply positivly nor i they call me back . My tocket no is 644501 . Please help

Reply
DishTV Customer Care's response, Mar 1, 2019
Verified Support
Dear Amit,

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 9, 2019
Verified Support
Dear Amit,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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