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[Resolved]  DishTV — new package upgrade but channel not working

I have call dishtv yesterday and started the sport channel because of the india vs ireland t20 match, and also upcoming series of india vs england
But the problem is heare the package includes not the sony channels. The customer executive only says the new offer are available for you and kindly you getting this offer but fault is the sony channel not working to this package
So my request is please downgrade my old packege super family and started sony channel packege...
I have also call to customer care but he did not getting my point and also not comfartable answers...
Thank you
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Aug 7, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
DishTV Customer Care's response Dear Vinod Hanumant Bhoite,

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 07, 2018
DishTV Customer Care's response Dear Vinod Hanumant Bhoite,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

Set up box is not working
Reply
Jolly1977's reply, Jun 22, 2018
I am platinum customer of Dish TV. Today morning onwards my set up box is not working
DishTV Customer Care's response, Jul 2, 2018
Verified Support
Dear Mr. Jolly,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jul 10, 2018
Verified Support
Dear Mr. Jolly,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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