[Resolved] DishTV — no channels visible even after selecting from the website.

Venkatesh Mullur

from Nashik, Maharashtra

Address:

Pune, Maharashtra

The picture quality is fine, rather it's good. But the service you provide is the worst. No one picks up the calls on toll free number. The people on your help desk keep us waiting for hours. Not joking, i myself have kept my phone on for hours. These people don't have any value for money. Plus they are arrogant and basically they don't know anything about the system. Everytime i ask for something, they tell me to wait and talk to the senior manager. The website is also the same, to select channels the drop box does not even load and go forward. I wouldn't recommend anyone to get dishtv. Worst service ever.

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Mar 18, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

DishTV Customer Care's response Dear Venkatesh,

We completely understand the situation that you are facing. Due to high call volumes, there might a delay in attending your call. Furthermore, be rest assured that your request has been registered with us. We are in the process of moving everyone to their selected choice. Over the next few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack.

Regards,
Online Team
DishTV

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Comments

Baba jahangir khan

from Duliagaon, Assam

[protected]

Baba jahangir khan's reply, Feb 7, 2019

Package update

DishTV Customer Care's response, Feb 13, 2019

Verified Support

Dear Jahangir,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV