[Resolved] DishTV — non energising the packages

Parveen Passi

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Even after 10 days of opting the packages, dishtv is unable to provide the desired channels. Worst thing is this organisation is fully dependant and surviving on toll free nos. And inaffective customer complaint redressal system. Simply by hiring film. Stars to campaign for dishtv is not going to help. Service to the customer is also required. I am using dishtv for the last 10 years but now thinking of getting it disconnected. Local cable operators are more reliable, easy to access.

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Mar 14, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2019

DishTV Customer Care's response Dear Parveen,

Thanks for reaching out to us. Our website/App has probably hit a technical snag. My team is checking this and will fix the same soon. Further, if you're trying to select the channels/packs as per the TRAI guidelines, we would suggest you to send a mail at [protected]@dishtv.in along with the list of channels/packs which you want to select, our team will help you with the same. Thanks!

Regards,
Online Team
DishTV