[Resolved] DishTV — not able to view channels as per trai rules

Mn Reddy

from New Delhi, Delhi

Address:

781027

I am a dish tv subscriber last two years and my vc no [protected]. I was select classic joy + telugu but dish not providing this pack channels and customer care not response on their help line numbers. I also send mail a ceo desk but no use. They also collecting money above selected pack. Please take a action against dishtv network.

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Mar 16, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

DishTV Customer Care's response Dear Mr. Reddy,

Thanks for reaching out to us. Be rest assured that your request has been registered with us. We are in the process of moving everyone to their selected choice. Over the next few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack.

Regards,
Online Team
DishTV

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Comments

PRABODH SAMAL

from Bahula, West Bengal

Dear dishtv
I am unable to contact via phone because number busy every time. Unable to login through app. Sms not come my registered no. I want to change my pack as per ଟ୍ରାଇ rules.
Please help
Prabodh samal
Vc no [protected]

DishTV Customer Care's response, Feb 13, 2019

Verified Support

Dear Prabodh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Feb 21, 2019

Verified Support

Dear Prabodh,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV