[Resolved]  DishTV — not doing reinstallation

Address:Chennai, Tamil Nadu, 600100

I relocated fro bangalore to chennai. Asking dishtv people to do reinstallation. But they are showing lots of resistance for the same and they hardly have anything to do with customer issue.

My roof is 8 feet tall and its same with 100+ villas in chennai where i am staying.

Dumbs of dishtv are asking me to bring a ladder so that they will do reinstallation, its not thr duty to do the same and on top of it the govt offiicer of dishtv can not stand on a table and climb on roof to do installation.

All dumbs and # are seating in customer care service centre to argue with customer.
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Jan 22, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Dec 12, 2017
Updated by Tushar Kanta Gupta
not resolved
Verified Support
Dec 14, 2017
DishTV Customer Care's response
Dear Tushar Kanta Gupta,

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Dec 22, 2017
DishTV Customer Care's response
Dear Tushar Kanta Gupta,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Sir by mistake of our children yesterday at 4.17pm while recharging dish TV Rs 1500 is been recharged through rupay card to another vc no [protected] so kindly refund my money Sir my vc no is [protected]
DishTV Customer Care's response, Dec 19, 2017
Verified Support
Dear Surendra Ajagaonkar,

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Dec 27, 2017
Verified Support
Dear Surendra Ajagaonkar,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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