DishTV — not following trai rule, can't select free channels, fraud to customer with higher prices

Address:

Jabalpur, Madhya Pradesh, 482001

I am a dish tv customer and they are not following the trai rule, as per which we have rights to select the free-to-air channels.
But they by default select all 145 free channel, and not giving to select this to customer by self. And took extra money for they ncf and extra slab.
They are frauding with people and not providing all channels, as per trai there are approx. Above 250 free channel and more than 150 pay channels. But dish tv not providing all channels.
I complained may times to main incharge, ceo also but yet no resolve to this problem.
They say we will not provide more channels and you have to take the free 145 channels after that you took pay channels by which i got more to pay to bill.

I had all the proofs with photos and voice recorded audio of them and the mail i does to them.