[Resolved] DishTV — not received refund after cancellation of dish tv

ploveen

from Mumbai, Maharashtra

Address:

400097

I have purchased dish tv from telephonic conversaion and recived the product but due to some resones i have to cancel the connection and the party said they will cancelthe same and willget the refund within 6-8 days but i have cancel the conection on 19th march 2019 but still not revived any refund nor the canceltion incormation on my phone or mail
Order ref no is cdt[protected]
Ebs payment no is[protected]
Amount 1899

Was this information helpful?

No (0)

Yes (0)

May 7, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

DishTV Customer Care's response Dear Customer (ploveen),

We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 01, 2019

DishTV Customer Care's response Dear Praveen,

Hope you are doing good.

Thanks for sharing the detail with us. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 02, 2019

DishTV Customer Care's response Dear Praveen,

As per our conversation on mobile number [protected], information shared with you that refund has been processed from our side on 2 April 2019 and same will be updated in your account within 5 to 7 working days.

Regards,
Online Team
DishTV