[Resolved] DishTV — not showing free to air channel dd bangla

Avik Singha

from Bhubaneshwar, Odisha

Address:	Kolkata, West Bengal
Website:	www.dishtv.in

From december 2017, dd bangla channel is not available in dish tv, though it is a free to air channel. On 31st march 2018, i upgraded the set top box to dish nxt hd.
Earlier they told it's due to cricket match, which was going on at that time.
Now, when i asked them about the same, they told me to upgrade to their hd+ service to get dd bangla channel.

It is not clear to me why it is necessary to have hd+ service to get the dd bangla channel when other dd channels are available.

Even at the time o[censored]pgradation they didn't mentioned about the same.

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May 12, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

DishTV Customer Care's response Dear Avik Singha,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 11, 2018

DishTV Customer Care's response Dear Avik Singha,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV