[Resolved] DishTV — online payment done for new connection

ranjithalisahar

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal, 743134

Sir,
I have paid rs. 1749/- for buying new connectoion dishnxt hd with hd packs on yesterday (10:22 pm) through credit card, payment confirmation received from banker end but till now no confirmation message received from dishtv end. Kindly do needful action and confirm me.

Please find the attached screen-shot message after payment.

Ranjit bhattacharyya
Mob [protected]
Email - [protected]@gmail.com

+2 photos

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Feb 11, 2019

Complaint marked as Resolved

I got the product aa wel as connection (service) already start but I have paid Rs. 1749/- for new connection but No Invoice/Bill/Cash receipt provide to me. Kindly provide me the Invoice. Payment Date : 08-02-2019 (10:22PM) Payment Mode : Credit Card Token Number : 641651 VC No. 02535295526 RMN : 9163678868 Name : Ranjit Bhattacharyya

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

DishTV Customer Care's response Dear Ranjit,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Feb 11, 2019

DishTV Customer Care's response Dear Ranjit,

As per our records, your new Connection has already been installed on 9th Feb 2019 with VC [protected]. Installation Booking Reference No [protected] and Installation Token No 641651. Kindly contact our customer care in case you need any further assistance.

Regards,
Online Team
DishTV