[Resolved] DishTV — package is going on but unable to watch channel but the department not listen us after many times of complain.

Gayatripanda

from Baghdogra, West Bengal

Address:

AT /PO - JIRAL, Dhenkanal, Odisha, 759023

Am tankadhara sahu am a consumer of dish tv my rmn is [protected] i had recharge with rs.1199/- name of the pack is odia combo & my last switch off date is october-21-2019 but since september -10-2019 am unable to watch any channel & the error coming is that low balance.

As i complaint a lots of times to the department but no one of them are not responding for a single time also .

& i also mail there nodal officers but i do not get any response from there end

number is not available to call there nodal officer.

Now am hopeless from the end of dish tv so that am requesting you to help as soon as possible.

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Oct 10, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2019

DishTV Customer Care's response Dear Tankadhara,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Sep 09, 2019

DishTV Customer Care's response Dear Tankadhara,

As per confirmation received from the service team, channels are working fine and no extra charges are taken by you. We also tried to confirm on [protected] but the number was coming busy. If any issue persists, you can contact our customer care at[protected] and [protected].

Regards,
Online Team
DishTV