[Resolved] DishTV — pathetic customer support | |||
My vc number is [protected].. I took new connection on 3 aug with 1 month titanium pack but till now no channel is coming.. All channels showing not subscribed.. I have called customer care at least 100 times.. Everytime they open new request and close it within 2 min without provide support.. Its been more than a week.. My contact number [protected] Was this information helpful? | |||
Sep 17, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 DishTV Customer Care's response Dear Kailash Thalor, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Aug 16, 2018 DishTV Customer Care's response Dear Kailash Thalor, We tried contacting you on [protected] however, your number was not contactable. Please share an alternate number where we can reach you or contact our customer care[protected]. Moreover, as per our records, you are currently enjoying WORLD PACK (Rs.390*+18%GST=Rs.460 Per Month) along with FULL ON HD (Rs.191*+18%GST=Rs.225 Per Month). Also, inform you that we have sent a Refresh command on your Set Top Box. To allow timely updation, please switch off and switch on the Set-Top-Box from the main power supply and keep it on Channel 96 for 15 minutes. Furthermore, You can also refresh the VC by giving a MISSED CALL on[protected]Toll-Free) from the Registered Mobile Number. Regards, Online Team DishTV | |||
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