[Resolved]  DishTV — pathetic response of your call centers executives for my persisting channel viewing issue

Address:

Vadodara, Gujarat, 390006

Vc no. [protected]
Name:- nirav patel
Contact number:- [protected]

Since last few days i am constantly receiving an error number 101 in all the channels. I have tried to resolve it by contacting call center many times and every time they resolve it just by providing temporary resolution by refreshing set top box settings. It has been really a pathetic and worst ever experience with all dish tv customer support executives.

I have repeatedly keep asking them to let me speak to your seniors available on the floor and every time they provide me false commitment of call back tomorrow morning. I have called up your call centers many times and my service request numbers are 51899365,[protected],[protected] and sharing the same for your reference and analysis as well.

Till date no permanent resolution provided and no call back from seniors has been received till now. I am surely going to file an official complain to trai and as well as consumer forum for such mental harassment and not providing resolution of problems being faced in daily basis. Why should i call to you ppl for your technical fault and even after that nobody is bothered about basic customer service.

I want an immediate response from dish tv and let me know the reason why should i not filed a case against dish tv for such unwanted mental harassment.