[Resolved] DishTV — Pathetic service

amit prakash rai

from Bengaluru, Karnataka

Address:

560103

The service by Dish TV is pathetic.
The customer care number us busy all the time and i have not been able to reach customer care even after continuous try of 20 minutes.
I got in touch with customer care after 30 mins and then told my issue which is a recurring issue for which Dish TV technician has already visited my place and resolved the issue and now it is repeating. And now they are asking again for money for technician visit.
They gave me a request no. and told that i will be getting a call back in 2 hours and its been more than 1 day and i have not got any callback from them.

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Nov 19, 2016

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

DishTV Customer Care's response Dear amit prakash rai

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 19, 2016

DishTV Customer Care's response Dear amit prakash rai

We tried to reach you on [protected] but your no. was not contactable. Please write to us with alternate mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Moreover, we have already arranged technician visit and your channel related issue has been resolved.

Regards,
Online Team
DishTV