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[Resolved]  DishTV — plan migration without consent...!!

Today (8-apr-2019), dish tv through its 'sms' platform sent me a message saying that i/we have been migrated to their new plan (Without seeking our consent!) as per the trai guidelines with revised monthly plan/package for rs.728/- per month. We are not in town for the next few months and without considering whether we want or not they have done what suits to their business. Please guide us where we should escalate?
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May 22, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
DishTV Customer Care's response Dear Sanjay

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 16, 2019
DishTV Customer Care's response Dear Sanjay,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
2 Comments

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Comments

Amhala monthly recharge pack karaycha aahe aani tyamadhe family pack suvidha pahijen aani aamhala zee che sarv channels pahijen aahet tar aamhala zee pack activet karun dya
Reply
DishTV Customer Care's response, Apr 9, 2019
Verified Support
Dear Abhishek,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 17, 2019
Verified Support
Dear Abhishek,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Dear Sir/Madam pleas register my mobile number I would like to recharge my dish tv
Reply
DishTV Customer Care's response, Apr 9, 2019
Verified Support
Dear Nesar,

Thanks for writing in. If you want to register/change your mobile number then you can send the message from RMN & NON-RMN (DISHTV) (RMN) (11 DIGIT VC NUMBER) to 57575. Also, you can log in on our Website (www.dishtv.in) to change your Register Mobile number.

Regards,
Online Team
DishTV

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