[Resolved] DishTV — poor customer service as well improper support

Manoj Navalyal

from Ponnampet, Karnataka

Address:

591312

Dear sir,
My Dish TV (VC NO : [protected] ) Antenna need to allign inorder to get south zone channels due to new rule came.its a free of cost service and service team have to come here and allign the same. I already paid of Rs 300 to the new channel pack but I am not able to use it till now because of this allignment issue. I called more than 10 time subsequently for the same to customer care for past 2 weeks but nobody came. They are providing the worst service a service provider can give. Every time they will tell that it will resolve in 24 hrs..but nothing happens. Iam fed up with their services.

Your regards
Girimalla Navalyal

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May 22, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

DishTV Customer Care's response Dear Girimalla,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 17, 2019

DishTV Customer Care's response Dear Girimalla,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV