[Resolved] DishTV — recharge failed but amount debited from a/c | |||
This is to inform you that i tried to recharge rs.300 through dishtv.in on 01/05/2019. Though my recharge failed, my state bank a/c debited. Message came to my mobile as under "your debit card xxxx used for rs.300 on 01may19 at 80600739txn#[protected]". Name of dish tv a/c holder - suvra das Mobile no [protected] Please recharge the amount or sent me back. Point to be noted. I tried to make recharge through my sbi debit card. During the time of recharge when i submitted otp for payment a message came - oops! Something went wrong in the air. Then after sometime my a/c debited. I again made another recharge on the same day for same amount, and it was successful. Was this information helpful? | |||
Jun 10, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support May 03, 2019 DishTV Customer Care's response Dear Subhajit, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |||
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