[Resolved]  DishTV — recharge failed but money transferred through upi

Dear sir, i recharged my friends dish tv on 10/04/2020 via dish tv official website, my money is deducted from bank and transferred to dish tv upi, but recharge is still not updated.
Then i recharged from phonepe upi app and then the recharge done successfully.

Please refund my 220rs. That i paid earlier as i had to pay twice for the single recharge
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Aug 9, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2020
DishTV Customer Care's response
Dear Rajendra,

We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Apr 12, 2020
Updated by Rajendrasingh Rathore
I'm unable see your email, please message me
Verified Support
Apr 16, 2020
DishTV Customer Care's response
Dear Rajendra,

Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV
Verified Support
Apr 16, 2020
DishTV Customer Care's response
Dear Rajendra,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Online Team
DishTV
Apr 18, 2020
Updated by Rajendrasingh Rathore
It is more than a week of my complaint, still not resolved
Apr 20, 2020
Updated by Rajendrasingh Rathore
Dear sir please do the needful
Verified Support
May 17, 2020
DishTV Customer Care's response
Dear Rajendra,

As per our telephonic discussion on the number [protected], you confirmed that your DishTV channels related issue has already been resolved. For further assistance please get back to us at [protected]@dishtv.in. or you can also call us on[protected].

Regards,
Online Team
DishTV
Verified Support
May 17, 2020
DishTV Customer Care's response
Dear Rajendra,

As per our telephonic discussion on the number [protected], you confirmed that your DishTV channels related issue has already been resolved. For further assistance please get back to us at [protected]@dishtv.in. or you can also call us on[protected].

Regards,
Online Team
DishTV
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