[Resolved]  DishTV — recharge issue

Address:

758001

It's very disheartening that the customercare didn't manage well over the recharge of the pack. I was a subscriber of gold pack but i want to change it to bharat pack with some extra add-in packages. So i called on to customercare and asked them about the recharge amount and they told me that the amount will be 161. The last date of disconnecting of my pack is 29 june so i recharge 161 before 29. But after some that once again it showed me to recharge again. Then i called the customercare to confirm, and they told me that it was done but the message was not forwarded. Later some days once again it showed to rechage and i called customercare again... And they told me the pack was not activated and you have to recharge before 12 july. I told them everything but i think they were not professional people. They are careless about customer support. They told me to called back but they were not.