[Resolved] DishTV — recharge issues with mera apna pack

ganz666metal

from Bengaluru, Karnataka

Address:

560079

Dish tv is looting customers. They aren't letting customers recharge online or through the app. The message in the screenshot attached is what we are getting. They are forcing us to go through dealers who charge more for the same custom package. We are not stupid to pay dealers. Either this issue must be resolved immediately or dish tv needs to be taken to consumer court for this illegal money laundering scheme in partnership with dealers. They are not even willing to recharge it for us through customer care. Dish tv is one crooked money minded greedy dth company.

The vc number is [protected]. This issue has to be resolved immediately.

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Apr 15, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

DishTV Customer Care's response Dear Customer (ganz666metal),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Mar 15, 2019

DishTV Customer Care's response Dear Customer (ganz666metal),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV