[Resolved] DishTV — recharge status pending

raviksharma551

from Delhi, Delhi

Address:

Vill. Tataher, P.O. Nabahi, Teh. Sarkaghat Distt. Mandi, Mandi, Himachal Pradesh, 175024

Dear Team,

On dated[protected], i recharge my dish tv account number [protected] from dish tv app through net banking. Amount has been deducted from my account but not showing on my account. I have only transaction details that is from my bank pnb. There is no option to check transaction or order detail from dish tv app.
The recharge time is 06:18 p.m. dated[protected] amount 314.

Please help.

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Nov 16, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

DishTV Customer Care's response Dear Ravi,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 11, 2019

DishTV Customer Care's response Dear Ravi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Comments

Hari Prajapati

Dear sir/madam
I harikrishna prajapati
Mob no: [protected]
Transaction i.d:#777691
Transaction date: 4/16/2021 7:36:19 PM
Amount Paid: ₹ 1358.
I can't received any kind of requests no and receipt no or i.d and token no.
This transaction done through your website www.dishtv.in
I order on 16/04/21 new setup box h.d without antenna through your web site and i pay full amount through online but still i can't get service from your side.
When i call to customer care no they say i doesn't have any record. They never response properly.
In attachment i attached proof of document.

DishTV Customer Care's response, Apr 21, 2021

Verified Support

Dear Hari,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Apr 22, 2021

Verified Support

Dear Hari,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at write2us@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV