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[Resolved]  DishTV — recording facility deactivated

Address:400092

In month of april 2018 dish tv made recording facility a paid service, which we had been enjoying without any additional cost.
We agreed to pay additional charges and got recording facility activated after paying annual subscription.
However from saturday 5 th may this facility got deactivated. This made us to seek help of dishtv back office.
We were made to hold the line for long period and finally were told our subscription is active and facility would be restored in 15 minutes. Were made to refresh epg of set top box. But problem could not be resolved and error code 105 continue to appear. Since then we have been calling dishtv more than dozen of time. And still problem is unresolved
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Jun 18, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
DishTV Customer Care's response Dear Prakash Dhoot,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
May 15, 2018
DishTV Customer Care's response Dear Prakash Dhoot,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

I am getting daily multiple spam calls from DishTV and its so frustrating. I keep on blocking them but I keep getting calls from different numbers. Please remove my number from any promotional links, otherwise I will stop using services of DishTV soon.
Reply
DishTV Customer Care's response, May 10, 2018
Verified Support
Dear Satyajit,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 18, 2018
Verified Support
Dear Satyajit,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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