[Resolved] DishTV — refused to pay | |||
Dear sir I have ordered new connection of dish tv online on ' consumer care ' on request number[protected] dated aug 21 2019 12:48:16:380 pm, but no installation 24 to 48 hrs is not done. Then 3 days later your technician gets a call for installation so i refuse them Now the installation is cancelled by dish tv technician Then also a message has come from dish tv that consumer has refused to pay. But i did not refuse to pay by my side I have been a satisfied customer with dish tv since long time I hope i am a valuable customer for your company. But i am not getting the benefit. To take necessary actions immediately to resolve and sort out this problem as soon as possible... Was this information helpful? | |||
Aug 24, 2019 Complaint marked as Resolved MOB:- 91+ 9783306212 & 9414250650
Email:- [email protected] DishTV customer support has been notified about the posted complaint. Verified Support Aug 26, 2019 DishTV Customer Care's response Dear Hemant, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Aug 29, 2019 DishTV Customer Care's response Dear Hemant, We tried contacting you on the number [protected], but there was no answer on the call. Kindly share your alternate number and correct time to contact you. Moreover, you confirmed that you want Installation later and will contact Service Team directly to give an appointment. If any issue still persists, you can contact our Customer Service Team on[protected] or[protected] for further assistance. Regards, Online Team DishTV | |||
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i have complain regarding to signal.dish tv customer care executive says your problem resolve in 24 hours, i have complain 17/8/2019 but problem not resolve yet.my complain no[protected]
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV