[Resolved]  DishTV — regarding customer service and dealer for recharge

Address:Pune, Maharashtra, 411028
Website:www.dishtv.com

Hi i am advocate vishal janrao. I want to raise an issue agaunst dish tv recharge dealer and your customer care executive who was so arrogant and unhelpful person. I called at 1.00 am on the date of 18th october 2018 to raised an official compalint against dish tv dealer whom my elder brother paid 100 rs for recharge of dish tv. So as per my request your cce raised request for feedback which was fake because i asked you never ask me name of the dealer or number and you r giving feedback number. So i insist him please go ghrough the notes of my account he was the same person whom we usually deal with but he didnt show courtesy togo back and check the notes instead of it he was arguing with me and finally he kept away the reciver so no one can tried the number. I want action against both an cce and dish tv dealer too or else under the consumer protection act i will sue your dish tv company.
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Nov 18, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
DishTV Customer Care's response
Dear Vishal,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Today at 6:30pm I had recharge my dishtv account but I did not get the recharge because I have given a wrong number just I have written 4 in place of 9 I had tried to dishtv customer care but it was telling continuously busy for 1 to 2 hours please it is my request that recharge my right account by removing the wrong one plzzz ...
DishTV Customer Care's response, Oct 22, 2018
Verified Support
Dear Dhruffjyoti Choudhary,

Hope you are doing good.

Thanks for reaching out to us. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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