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DishTV — Related yearly pack amount rs. 4190 / year

Website:www.dishtv.in

In subjected item, i have confirmed from dishtv customer care before recharge that they will give below items included in one package: 1) dish99 2) full on hd add-on 3) english news add-on 4) new toon disney. Also i confirmed that i can replace any add-on instead of english news add-on. This confirmation was taken on 17th may, 2016 at night. After confirmation i have recharged my account with rs. 4190 /-. They also told me that this changes will applicable when i request to change within 15 days. But now they are telling that now i can't replace add-on. Please help me on this.
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DishTV — NAME AND MOBILE NO. CHANGE

MY NAME RAJU YOUGI MY DISHTV V.S.NO.[protected] I CHANGE MY NAME AND MOBILE NO MY NEW NO IS [protected] AND NAME CHANDRAPRAKASH SHARMA
Reply
Dear Customer(Keyurpatel952 ),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Reply
I received message from dish tv about recharge of Rs.4190 for 12months. As I recharged today for vc no. [protected] the msg received is saying last switch off date is 03/04/2017. Let me know about updates.
Reply
Dear hemanalinipanga,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply
I sumit Wanhade and I received message from dish tv on TV Screen about recharge of Rs.4190 for 12 months (45 HD). As I recharged today for vc no. [protected]. Now the msg received is saying last switch off date is 28/05/2018. I called customer care but they are not responding. Please Let me know update on this asap. My contact number is [protected] and email is [protected]@gmail.com
Reply
DishTV Customer Care's response, Nov 28, 2017
Verified Support
Dear Sumit (Sumitsw),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Nov 28, 2017
Verified Support
Dear Sumit (Sumitsw),

Hope you are doing good.

Our team got in touch with you and informed you that you have recharged for Max HD Club Rs 4190 Offer on your Parent VC 01520733703, Please do a recharge of Rs 3000 for child VC 01526555352 so that we can convert your connection in the mentioned offer.

Regards,
Online Team
DishTV

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