[Resolved] DishTV — scheduling an appointment to fix antenna

Shivalakshmi

Address:

Warangal, Andhra Pradesh, 506002

It's been more than 3 weeks requesting a call back to my registered number for fixing my antenna and on tv screen it says 301 signal not found error.
For this i requested a service technician appointment through dishtv.in portal, no one called back. Requested through email like 3 to 4 times and received a call only once after the follow up and they started speaking to my parents in hindi or english. Even after requesting for telugu customer service over phone the guy didn't transferred the call and till now no one has come to my home no one has fixed the issue.

Worst ever experience and we are using this service since 10 years now.

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Aug 14, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

DishTV Customer Care's response Dear Shiva Lakshmi,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 14, 2018

DishTV Customer Care's response Dear Shiva Lakshmi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV