[Resolved]  DishTV — Segregation of connections

Address:New Delhi, Delhi, 110009
Website:www.dishtv.in

I have 2 connections of Dish TV and the hardware got faulty for one of these so I decided to quit Dish TV as this seems to be a common issue and I am not willing to keep on paying for the hardware when I am already paying for the connections. I called to the customer care, they told me that I need to have a minimum balance of 850 for amount to be transferred to one connection.

I added 600 Rupees more and then I called again and then the said no amount will be transfer and we will deduct the COMPLETE amount which they never told me in the previous call.

I want refund of my each and every penny as I was not provided with the complete information.
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Nov 21, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
DishTV Customer Care's response
Dear Mayank Satija

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Oct 21, 2016
DishTV Customer Care's response
Dear Mayank Satija

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Sir My name Ahamed Siddique. My dishtv vc no [protected] my current Rmn no [protected] this no lost so now im new no [protected] change now and my mail id: [protected]@gmail.com thanks
DishTV Customer Care's response, Oct 18, 2016
Verified Support
Dear amala5

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 19, 2016
Verified Support
Dear amala5

We tried to reach you on 7845955574 but the number was wrong number. Please write to us with alternate mobile number and email ID at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Hi. Dishtv packages are for cheating customer, while purchase their executives provide wrong information...and they do start cutting money like anything...even after complain they don't stop under thousand reasons...
DishTV Customer Care's response, Oct 19, 2016
Verified Support
Dear niteendeore

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 26, 2016
Verified Support
Dear niteendeore

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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