[Resolved] DishTV — Segregation of connections | |||||
I have 2 connections of Dish TV and the hardware got faulty for one of these so I decided to quit Dish TV as this seems to be a common issue and I am not willing to keep on paying for the hardware when I am already paying for the connections. I called to the customer care, they told me that I need to have a minimum balance of 850 for amount to be transferred to one connection. I added 600 Rupees more and then I called again and then the said no amount will be transfer and we will deduct the COMPLETE amount which they never told me in the previous call. I want refund of my each and every penny as I was not provided with the complete information. Was this information helpful? | |||||
Nov 21, 2016 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 DishTV Customer Care's response Dear Mayank SatijaHope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
2 Comments | |||||
Comments
Hi. Dishtv packages are for cheating customer, while purchase their executives provide wrong information...and they do start cutting money like anything...even after complain they don't stop under thousand reasons...
DishTV Customer Care's response, Oct 19, 2016
Verified Support
DishTV Customer Care's response, Oct 26, 2016
Verified Support
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
Regards,
Online Team
DishTV
We tried to reach you on 7845955574 but the number was wrong number. Please write to us with alternate mobile number and email ID at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV