[Resolved]  DishTV — service not received after 2 days of purchase of new connection

Address:Bangalore, Karnataka, 560100

I have taken the new dish tv connection 10am, 26th may 2018 from dth, below are details:

Merchant reference number : cdt[protected]
Ebs payment id :[protected]
Payment mode : master card_tp
Amount : 1799.00
Customer name : dusmanta kumar jitbabu
Customer email : [protected]@yahoo.com

Activation hasn't happened till 12pm 27th may 2018.
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Jun 28, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
DishTV Customer Care's response
Dear Customer (dusmanta1),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I have been getting non stop calls from dish tv from different land lines numbers for a new connection on my registered mobile number. Many times u have asked them to stop calling me but they don't. This is mental harassment. I can't even block the numbers coz they call from different numbers everytime.
DishTV Customer Care's response, May 30, 2018
Verified Support
Dear Bittu,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 7, 2018
Verified Support
Dear Bittu,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Dear Sir,

Kindly request you to do the amount of Rs.2184/- paid to Dish TV Consumer No [protected], now we are not using this account. By mistake amount is paid to the above mentioned consumer number. Kindly request you to reverse or send back amount which is paid from my bank account.

Thanks
Gayathri
DishTV Customer Care's response, May 30, 2018
Verified Support
Dear Gayathri,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 7, 2018
Verified Support
Dear Gayathri,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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