[Resolved]  DishTV — service very poor and unethical behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh

I am having Dish Tv connection in the name of my son. I got it coverted into HD pack and after some time I noticed that 10-11 channels are not coming. I contacted customer care and lodged complaint #[protected] who sent their technitian. Technitian was so untrained that one by one he changd my cable and Set Top box and charged Rs 670/- from me. But after this the situation further worsened and only 40% channel start coming. Then he further demanded Rs 800/- to experiment to replace the dish which I refused and asked him to atleast restore my original position which Dish TV refused. Now position is this that even after going through all this process I am reduced to only 40% channels. I had talked to their seniors and told them that I will approach the media but they did not bothered.

I advise all not to go for Dish Tv connection as their service is very poor and people are untrained. There are other brands in the market which are much cheaper and having good service quality.
Was this information helpful?
No (0)
Yes (0)
May 4, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
DishTV Customer Care's response
Dear Customer (ks101ggn),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 03, 2018
DishTV Customer Care's response
Dear Customer (ks101ggn),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information