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[Resolved]  DishTV — Services not being provided for last 2 weeks after paying the monthly bill

Address:Hyderabad, Andhra Pradesh, 500089
Website:dishtv.in

VCNO- [protected]

I am Not able to watch HD channels for the above mentioned VC number from last 2 weeks

I have raised 3 requests with below reference numbers:
[protected]
[protected]

Till now the problem is not solved
I have been paying 700/- per month for this HD connection

Few days back one technician visited our place and said there is no issue with DISH/settop box and left

I have been calling the customer care many times (Around 20 times) and every time they say request is being forwarded.

Almost i have spent 100/- for calling these stupid handi-capped customer care
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Aug 7, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
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Comments

Dear Customer( anil00404),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply
Problem is HD channels are deactivated in my case.
Not sure who has done it .

HD channels are activated once technician visited my place.
I paid 170/- to the technician and almost spent ~150/- for taking with customer care people(for the past 3 weeks)

Its deactivated from your side and ihave to pay that
I need an explanation on this
Reply
Dear Customer( anil00404),

As per our conversation with you on phone no. [protected], confirmed service related issue resolved waiver has been provided for 8 days switch off date extended till 20 Jun 2016 .For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply

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