[Resolved]  DishTV — setup box /[protected]

Address:800014

Dear concerned,

Since last 1 year i am using dish tv (Vc no[protected] and on 25th of june 2018 setup box of same stopped working thereafter i have registered the complained and mr. Raju jha ([protected]) from goldcrest from patna came for repairing and replaced the box and for the same they charged approx 800 for old (Not new) setup box and 200 for technician visit and said that we are providing 3 months warranty for same after 1 month the setup box stopped working again i called the customer care and again they charged 200 for technician visit (Mr. Raju jha - goldcreast - [protected]) on 1st of august 2018, once again setup box stopped working on 6th of august 2018 just after 5 days of repairing and called raju jha more than 5 times but he is not picking ph and after picking saying whenever i will come that side will repair the setup box. Now i am requesting to dish tv that kindly refund may paid money and recharged amount (Balance amount approx 1500/-) because of the worst service you have been provided since last month. I dont have much time to call you after 5 or 10 days to repair the setup box.

Rajesh kumar
[protected], [protected]@gmail.com
Vc[protected]
+2 photos
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Sep 8, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
DishTV Customer Care's response
Dear Rajesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Aug 08, 2018
DishTV Customer Care's response
Dear Rajesh,

As per our service team remarks, your DishTV set-top box related issue has been resolved and channels are working fine. Do let us know in case you need any further assistance.

Regards,
Online Team
DishTV
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