[Resolved] DishTV — showing 102 low balance error after recharge

Nikul Das

from Mumbai, Maharashtra

Address:

570016

My dishtv with the vc number [] is not working since 15/05/2019. I still have balance in my account and recharge done on 12/05/2019. My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels. Kindly do the needful. Kindly rectify the problem and solve it.

When calling dish tv customer care, suggesting to check with technician. W welcome channel and advertising channels are working at startup

Reards
Nikul das
Mob :[protected]

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May 16, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

May 16, 2019

Updated by Nikul Das I tried reaching customer care number [protected] and they told they refreshed from there end and no issue found.

Suggested to check with technician with my cost. What kind of resolution it is?

Welcome channel and dist tv channels are working properly and there is no signal related issues.
If any issues with dish tv card or account sync issue I cannot spend money.

Services are stopped from 15th onwards

Verified Support

May 17, 2019

DishTV Customer Care's response Dear Nikul,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

May 18, 2019

DishTV Customer Care's response Dear Nikul,

As per our service team remarks, the cust issue has been resolved. Moreover, we tried contacting you on the number [protected] to confirm the same but there was no response from your end. Kindly, share an alternate contact number or you can also contact our customer care at[protected] and [protected] so that needful can be done.

Regards,
Online Team
DishTV

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Comments

Mohamad Azlansha

Hello sir,

I have recharged my account but still it's showing low balance in 102... And my vc no : [protected].. kindly make this to work.

DishTV Customer Care's response, Apr 16, 2020

Verified Support

Dear Azlansha,

We regret the inconvenience caused to you. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Apr 24, 2020

Verified Support

Dear Azlansha,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV