[Resolved] DishTV — showing no account balance - no response from customer service

Mahipalk

from Mumbai, Maharashtra

Address:

Hyderabad, Telangana, 500024

My dishtv with the vc number [protected] is not working since 23/04/2019. I still have balance in my account and my next recharge is on july 2019. Receiver is showing "102 no account balance". I have switched on and switch off the receiver so many times as per the instructions from the customer care. Also unable to move to the channel to 96 as instructed by the cutomer care. I am attaching the picture of the screen which is displayed now.. Kindly do the needful. Kindly rectify the problem and solve it.
Registered mobile number is [protected]

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May 28, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

DishTV Customer Care's response Dear Customer (Mahipalk),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 27, 2019

DishTV Customer Care's response Dear Customer (Mahipalk),

We would like to inform you that we have received the confirmation from the service team that issue related to the channels STB has been resolved. Furthermore, if you face any other issue kindly contact to our customer care at [protected] or[protected].

Regards,
Online Team
DishTV