[Resolved] DishTV — technician charge 200 + 100 for connector | |
Hi there, The dish TV sent tech in my house was dishonest. He took Rs. 200.00 for visiting charge plus Rs. 100 for connector. The wire outside my home was cut into 2 piece. So to fix that he used a small connector and took 100 buck from me for it. Charging additional for connector is ridiculous. I've added a pic of the connector for you to review it. I really don't know where to go from here on. It's a worst customer service I'd face so far. Was this information helpful? | |
Oct 5, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
As per direction of trai, a consumer is always free to change any channel at any time but dist tv provider does not allow to customer to delete or change any channel as it has always 1 month lock-in period which is against the rules of trai.
So please take a serious note of this as i am a regular customer of dish tv service.
Aman choudhary
So please take a serious note of this as i am a regular customer of dish tv service.
Aman choudhary
DishTV Customer Care's response, Aug 28, 2019
Verified Support
Dear Aman,
We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.
Regards,
Online Team
DishTV
We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.
Regards,
Online Team
DishTV
No signal
DishTV Customer Care's response, Aug 28, 2019
Verified Support
DishTV Customer Care's response, Sep 5, 2019
Verified Support
Am complaint on channels alignment no.[protected] on july 30th, so many times i called in this matter, But no use and there r not resolve this problem.
So, i am forward to case file on cumsumer court.
So, i am forward to case file on cumsumer court.
DishTV Customer Care's response, Sep 4, 2019
Verified Support
DishTV Customer Care's response, Sep 12, 2019
Verified Support
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FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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My DishTV VC No.[protected] and is pre-registered on N Ramesh. Please change the name to Girish.
We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV