[Resolved] DishTV — technician not coming after 6 days of complaint

Samarjit1991

from Bhubaneshwar, Odisha

Address:

751006

I have complained to dish tv customer care for signal not comming on 9.05.2019. Complain no[protected].. I have talked to customer care several times. Daily 3 times. The same response is till now that our service team will send technician by today evening. Everyday the same thing i m listening. Also i have to pay 200 service charge to technician for this issue but still no 1 is coming. Now i have not seen any channel from 9.5.2019 till now and for how many more days it will continue i dont know. So why should i pay for the days i cant watch tv due to delayed service of dish tv technician. I want refund for those days i cant watch tv.
Samarjit sahoo
[protected]
Dish tv customer id. [protected]

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Jun 23, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

May 14, 2019

DishTV Customer Care's response Dear Samarjit,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

May 17, 2019

DishTV Customer Care's response Dear Samarjit,

We would like to inform you that as per the confirmation received from our service team that channels/signal related issue has been resolved for VC [protected]. Moreover, if you have any concern related to the dishtv connection in the future then you may contact our customer care[protected] and [protected].

Regards,
Online Team
DishTV