DishTV — to change sd box to hd box

Address:	Jaipur, Rajasthan, 302018
Website:	dishtv.in

I requested to change my set top box from SD to HD box due to not proper working of sd box. Your technician have visited but he was not able to change my sd box to hd box due to your work information that i can not change my package from pick by channel to any base pack before 11 july 2018. But i have changed my pack from pick by channel to super family pack before 11 july 2018 how could it possible. Because you tolf that i cann't change my pack your technician had to close my call without cahnging my set top box and i have paid 200₹ as service charge to your technician. Now i want to convert my sd box to had box but you are demanding service charge again to me. I choosed 599 plan and i have paid 200 already on 8 july 2018 now there is no need to pay any amout for service but your sales team demanding full charge to me.
Did you mean: I requested to change my set top box from SD to HD box due to not proper working of sd box. Your technician have visited but he was not able to change my sd box to hd box due to your work information that i can not change my package from pick by channel to any base pack before 11 july 2018. But i have changed my pack from pick by channel to super family pack before 11 july 2018 how could it possible. Because you tolf that i can't change my pack your technician had to close my call without changing my set top box and i have paid 200₹ as service charge to your technician. Now i want to convert my sd box to had box but you are demanding service charge again to me. I choosed 599 plan and i have paid 200 already on 8 july 2018 now there is no need to pay any amout for service but your sales team demanding full charge to me.