[Resolved] DishTV — unable to subscribe for channels

[email protected]

from Bengaluru, Karnataka

Address:	560098
Website:	Dishtv.com

Bought a new distv connection last week.
Got my login i'd n pw but i am unable to select the channels i want to watch as the channels list is blank. Called the dishtv customer care several times but was of no help. Infact they have kept me on hold for more than 20 minutes n issue was not resolved. Very disappointing service from dishtv. It's been 7 days now my issue is still not resolved.

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Mar 17, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

DishTV Customer Care's response Dear Arun,

We completely understand the situation that you are facing. Due to high call volumes, there might a delay in attending your call. However, if you're trying to select the channels/packs as per the TRAI guidelines, we would suggest you to send a mail at [protected]@dishtv.in along with the list of channels/packs which you want to select, my team will help you with the same. Thanks!

Regards,
Online Team
DishTV