[Resolved] DishTV — unable to view channels

12kartik

from Thanjavur, Tamil Nadu

Address:

570016

Unable to view any channel since 1st february 2019. Complained multiple times but got the same sms: "please switch off and on your set top box from main power supply and keep stb on for 15 min". This has been done several times but problem is not resolved. Called customer care number [protected] but they are telling you are in queue and after few minutes wait, the call gets disconnected. Dialled their call back number many times but only got answer in sms to keep the set top box on.

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Mar 25, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

DishTV Customer Care's response Dear Kartik,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 15, 2019

DishTV Customer Care's response Dear Kartik,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV