[Resolved]  DishTV — unfair practice of dish tv not letting me drop add on channel

Address:

Howrah, West Bengal, 711101

I am in BHARAT PACK.
VC NO [protected]

On Monday[protected], I called up customer care to Drop CHANNEL TEN 2 sports. But I was
informed by Mr. HARSHIT OF DISHTV CUSTOMER CARE that I cannot drop
channels till[protected] as I have been migrated to some scheme called "3 months pe 7 diin free" offer and
There is lock in period up tonow21-09-18. It happened WITHOUT my knowledge and not informed me while I added the channels.

I have never been informed such changes or conditions in writing or in any
communication media may it be electronic or print.

I take it as a act of cheat .

My wants:-

1. Immediately drop Ten Sports 2 channel and adjust my account balance and
inform me via email or sms

2. Immediately free my VC from any terms or lock in period as I had been
illegally been included to any such offer without my consent.

3. Immediately respond to me as to why you have included me to such
schemes without my consent. Who has given you such authority ? Reply to me
immediately.

Where People like Shahrukh Khan is your brand ambassador and you guided by
TRAI rules, act of such cheats won't be taken in good eyes and I hope you
will not risk defaming your name or reputation by harassing innocent
people like me.

I am very much disturbed and also insulted by rude behaviour also of your
customer care executive who dared me to do whatever I can, but the plan
won't change before[protected].

I wrote to [protected]@dishtv.in and also given complain reference number by the escalation team but on 20th July 2018, they replied the same damn message that they can't drop my channel.

What is this company open for ? To cheat innocent people ? Is there any solution ?