[Resolved] DishTV — viewing interruption

Kalpana Mudai

from Bengaluru, Karnataka

Address:

Dish TV, 560054

Hi this is sandeep kumar s advocate from bengaluru on 03.04.2019 suddenly disconnected all my channels and without any information provided unnecessary pack (Telugu pack) on the same day i have complained about the same and they instructed me to choose channels required and i have selected my choice of channels but to activate that channels dish should be re aligned. Hence i have made numerous requests to do the needful even spoke with supervisors (To talk with supervisors they make us to wait half an hour to one hour) but no one ready to assist. Therefore i am requesting you to take necessary steps to solve my problem. (I have attached screen shot where they have made me to wait 69.58 sec to talk with supervisors after waiting an hour they say supervisors is busy we will again arrange your call)
My subscription number is [protected]
My registered number [protected]
With regards
Sandeep kumar
Advocate
Bengaluru

+1 photos

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May 21, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

DishTV Customer Care's response Dear Sandeep,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV