[Resolved] DishTV — without consent migrated to new plan | |||
Today (4-apr-2019), dish tv through its 'sms' platform sent me a message saying that i/we have been migrated to their new plan (Without seeking our consent!) as per the trai guidelines (Wrong interpretation made by company to suit its way) with revised monthly plan/package for rs.327/- per month, and that they reduced our overall validity period by 53 days. Since we prefer and pay yearly subscription in advance (On renewal date). Please guide us where we should escalate? Was this information helpful? | |||
May 13, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 04, 2019 DishTV Customer Care's response Dear Sunil, Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
 3 Comments | |||
Comments
My dishtv old rmn want to change...hoe can i change???
DishTV Customer Care's response, Apr 6, 2019
Verified Support
Dear Customer(Sapid Gamer),
Thanks for writing in. If you want to register/change your mobile number then you can send the message from RMN & NON-RMN (DISHTV) (RMN) (11 DIGIT VC NUMBER) to 57575. Also, you can log in on our Website (www.dishtv.in) to change your Register Mobile number.
Regards,
Online Team
DishTV
Thanks for writing in. If you want to register/change your mobile number then you can send the message from RMN & NON-RMN (DISHTV) (RMN) (11 DIGIT VC NUMBER) to 57575. Also, you can log in on our Website (www.dishtv.in) to change your Register Mobile number.
Regards,
Online Team
DishTV
Do you even respond back to emails when emailed to Dish TV's customer care?
We do not need you to be sorry for the experience we had, just stop the non-sense talk and fix the issues.
And by the way, you are not putting any efforts in trying to help out the consumers. So, pls stop copy pasting replies on this forum.
We do not need you to be sorry for the experience we had, just stop the non-sense talk and fix the issues.
And by the way, you are not putting any efforts in trying to help out the consumers. So, pls stop copy pasting replies on this forum.
DishTV Customer Care's response, Apr 8, 2019
Verified Support
Dear Anup,
As per our conversation on 9986294994, you have confirmed that you are not available for a few days to get the service visit. Also, confirmed that you will contact our customer care later. Kindly contact our customer care on 18602583474/ 9501795017 for further assistance.
Regards,
Online Team
DishTV
As per our conversation on 9986294994, you have confirmed that you are not available for a few days to get the service visit. Also, confirmed that you will contact our customer care later. Kindly contact our customer care on 18602583474/ 9501795017 for further assistance.
Regards,
Online Team
DishTV
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV