[Resolved]  DishTV — yearly recharge validity

I have done the recharge on 25th Nove 2018 for a full year subcription but now as per them i am due for recharge on 6th OCT 2019.. without any prior notice or reminder they have changed the due date by their own.. at the time of purchase they ensured me that new rules will not apply to old customers and it will be effective from your next recharge...
My VC number[protected]...
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Nov 19, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
DishTV Customer Care's response
Dear Tanaji,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Oct 12, 2019
DishTV Customer Care's response
Dear Tanaji,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I habe recharge super family pack
348 rupee indian money but i have an error 101 and my colors tv zee tv no subscribed

DishTV Customer Care's response, Oct 9, 2019
Verified Support
Dear Nadeem,

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 17, 2019
Verified Support
Dear Nadeem,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Sir why this long 30 days lock in period?
DishTV offers 30 days lock in period for all channels. Many shows and events doesn't continue for 30 days, then why we subscribe for 30 days! You are speaks about customer facilities, is this facilities! And also DishTV active channels are too costly than other DTH providers. It's not good for customers.
DishTV Customer Care's response, Oct 9, 2019
Verified Support
Dear Sayan,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 9, 2019
Verified Support
Dear Sayan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 17, 2019
Verified Support
Dear Sayan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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