Domino's Pizza — No refund of paid money

Manju Gajendran

from Chennai, Tamil Nadu

Address:	600083
Website:	www.dominos.co.in

Yesterday i ordered in dominos via freecharge using debit card.money was deducted but i dint get my order nor my refund..what's happening..bad experience with dominos😠..at around 9.24p.m..my order id is [protected]..i dint even get any message about what happened to my order..u people don't have any change if we pay by cash on delivery and if we pay before we don't get any messages as to what happened to our money

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Comments

Boban George

I had made an online purchase with Domino on 16 Dec 2016 and I got an SMS that my order could not be delivered due to technical reasons. As per the SMS received on 22 Jan 2016 my refund was processed and the same had to be paid within 3-5 working days. As it was not happened, I made a telephonic complaint to 68886888 and sent a feedback on their website. I got reply as SMS that a manager will contact me within 48 hours. Nobody contacted me till date. And nobody able to give me the reason for the delay even after calling the available numbers.

Concern Ref. Nos. 2431947, 2432509, 2435161and 2486695.

Boban George's reply, Feb 21, 2017

Immediate action from Dominos and I got the reply. Satisfied.