[Resolved] Domino's Pizza — Urgent:amount deducted via UPI to dominos

moon475

Website:

pizzaonline.dominos.co.in/menu?src=brand

Hi Team,
I did transaction via UPI to domino's from dominos website on 11 april 2021.

Details below:

Paid To: [protected]@Paytm
AMount: ₹ 1567
Txn. ID : T2104111219272151387278
Txn. Status : Successful
Debited From :XXXXXXXXXX67
ICICI Bank
Bank Ref. No. : [protected]
Message : Oid[protected][protected]@DominosPizza

website showed a message that "transaction has been failed" and my order number has not been generated. when i called the store for asking about the order if they received, they denied for the same.

please revert my amount to my account, as i received the mail from PhonePe-- BHIM UPI that dominos received the amount.

Attached below PhonePE BHIM UPI MAIL, APP transaction Receipt, message which came on registered number.

REGISTERED NUMBER from which amount has went to domino's: +91-[protected]

Thanks
Sonika Tanwer
+91-[protected]

+3 photos

Was this information helpful?

No (0)

Yes (0)

Apr 12, 2021

Complaint marked as Resolved

dominos people had not connected us till now. why complaint has been marked as resolved. i simply want my money back or the order of that money. please get back to us on [email protected] 9540775508

Domino's Pizza customer support has been notified about the posted complaint.

Apr 12, 2021

Updated by moon475 HI complaint has not been resolved, why it is marked as resolved. NOne of the customer support executive connected us and amount also has not been refunded. please revert our amount.