Dr Batra's — Doctors

Address:110089

Madam/Sir,

I started the treatment from Oct 15 at Pitampura, Delhi centre of Dr Batras’ Clinic (Dr Deepika Rana/Sweta Kohli) for my hair fall related problem. During Oct 15 there was only one patch in my head but during the treatment instead of improving the condition day by day become deteriorating, now there are ten patches on my head. Even the size of the patches are increasing.

All the time when I asked the Doctor (Ms Sweta Kohli) about the worsening condition of my hair, she told me that she has changed the medicines.

At pitampura, Delhi centre, there is no expert doctor. Only the junior doctors are there.

It was very surprising that I was advised Allopathic medicines (Viz. Fallihair & Orofer-XT). When I asked that why these allopathic medicines, I was told that it is necessary.

Further, there is very wrong system at Dr Batras’ clinic that one has to pay for one/two/three year fee in advance. I have to pay for one year i.e. Rs 14, 400/-. I don't want any further treatment from these people. I want my money back as about six month is still left. Getting no benefit from the treatment, can I get my money back?

Please don't play with the life of patients.

Thanking you.

Regards,

Payal
Patient Code[protected]
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Never go to Dr Batras' clinic.
Dear Payal,

We are concerned to note your grievance. We value the time and trust you have invested on us. Please be assured, we will definitely look into it.

Regards,
Dr Batra’s® Team

Dr Batra's — Repeadtedly sending emails and sms

They are repeatedly sending me messages to my mobile number [protected] i.e a DND number. Every Day they are sending me messages. I want to book a complaint against them. And my email id is prasad.[protected]@yahoo.com

Dr Batra's Customer Care's response, Jun 3, 2016
Verified Support
Dear Prasad,

We regret the inconvenience caused. Please be assured, we will alert the team and get it resolved at the earliest.

Regards,
Dr Batra’s® Team

Dr Batra's — Unsubscribe SMS alert on 9729260800

please Unsubscribe your SMS alert on [protected] ASAP.
Dr Batra's Customer Care's response, Jun 3, 2016
Verified Support
Dear Ravi Pargar,

We regret the inconvenience caused. Please be assured, we will alert the team and get it resolved at the earliest.

Regards,
Dr Batra’s® Team

Dr Batras — money refund

i have made payment for 15.07.15 and on second day i just came to know something wrong so just went to dr batras at ahmedabad. first of all they directally denied for refund and the language they use was pathetic.
Dr Batra's Customer Care's response, Jun 3, 2016
Verified Support
Dear Kawade Sandip,

We are concerned to note your grievance. Kindly share with us your clinic details along with your patient ID and we will definitely look into it. Thank you for bringing this to our notice.

Regards,
Dr Batra’s® Team

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    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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