[Resolved] Dr Batra's — I did not get message for appointment

Anubha G

from Gurgaon, Haryana

Address:

Ghaziabad, Uttar Pradesh, 201001

I anubha gupta, taking hair fall treatment since october. I have appointment with dr. Jaswant at 17 march but at that time doctor jaswant was on leave there is some other doctor. She changed my medicine i m facing lots of acne on my face after taking this medicine. I m waiting for my appointment message but till april 22, i did not get any message. It shows your casual behavior towards your patients.

Was this information helpful?

No (0)

Yes (0)

May 28, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

Dr Batra's Customer Care's response Dear Anubha,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Apr 24, 2018

Dr Batra's Customer Care's response Dear Anubha,

We have not received your Patient ID. Awaiting for your the same so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Apr 25, 2018

Dr Batra's Customer Care's response Dear Anubha,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Apr 26, 2018

Dr Batra's Customer Care's response Dear Anubha,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Apr 27, 2018

Dr Batra's Customer Care's response Dear Anubha,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™