[Resolved]  Dr Batra's — refund policies

This is to inform you that i am taking treatment i m suffering from arthritis. I had purchased complete one year course my patient of inr11500. I am not satisfied with the treatment that are offering in dr batras. So please issue me the refund i had mailed also in your feedback but no response pleases note according to the consumer rights the hospital cannot force to take treatment
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Apr 20, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
Dr Batra's Customer Care's response
Dear Sir,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Mar 16, 2018
Dr Batra's Customer Care's response
Dear Sir,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Mar 19, 2018
Dr Batra's Customer Care's response
Dear Sir,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Mar 20, 2018
Dr Batra's Customer Care's response
Dear Sir,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™
Complaint comments 

Comments

I shared my patient ID awaited your call and some Dr. Shah said she will call me in 2 days. Three weeks passed no call. And now I see that my complaint is in the resolved section. I again posted my complaint but no response. Are you fooling people like us? Give me my money. I suffered allergic reaction because of your treatment, I need to ask a compensation but I am only asking my money refund. I expect a reply.
Once again posting my patient ID.

My patient ID 914548

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