[Resolved]  Dr Batra's — request a refund

Address:Bangalore, Karnataka, 560093
Website:www.drbatras.com

I visited dr batra's clinic at indira nagar, bangalore on 09 sept 2017 for pain in upper abdomen area. They suggested treatment for one year and i have taken one year package for rs. 18000/-. My patient code[protected].
After taking treatment for 2 months, i do not have any improvement. Hence, i need to discontinue treatment for remaining 10 months. I sent a mail to dr batra's clinic and talk to executives but they are denying the refund of remaining amount. Please help to get the refund of 10 months charges paid in advance to dr batra's.
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2017
Dr Batra's Customer Care's response
Dear Savpra,

We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Nov 21, 2017
Dr Batra's Customer Care's response
Dear Savpra,

Our senior doctor Dr.Stella has spoken to you, hope she helped you to resolve your concern. It is very important to follow the treatment in order to get expected results. For any further assistance you can write us to at [protected]@drbatras.com

Regards,
Patient Experience Team Dr Batra's™
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dr Batra's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    813
    Pending
    0
    Resolved
    323
    Dr Batra's Phone
    +91 22 3955 4800
    Dr Batra's Address
    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
    View all Dr Batra's contact information