[Resolved]  Dr Batra's — Wrong resolution of my complaint..

Address:Ghaziabad, Uttar Pradesh, 201002
Website:www.drbatras.com

Hi,
I have submitted a complaint to Dr. Batra's..they come to the resolution of their own without even talking to me, and Mr . Monu their marketing person called me and tell me that we are giving you 6months time extention, when I said we paid for 1year and without giving treatment how can you say that you are giving 6months, so without talking to me on my problem that what was happened, that i stoped my treatment, we just takes medicine 2 or 3 times, though its reactions was so bad that we stopped any further medication, and fewe (treatment pack for my hairs ), didn't even started then how can mark it as resolved. ..please don't come to a resolution without talking to me, we already paid lots of money on their words, at least give us the treatment. I have already sent you my history of treatment and how things went wrong please go through it give me full one year to take the treatment from some other branch except (Ghaziabad GtRoad ).though this is a slow treatment we need at least 1year results to continue the treatment from batra''s. Hope you understand and come to the right decision.
Regards,
Surmeet kauri.
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May 9, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
Dr Batra's Customer Care's response
Dear Surmeet,

We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Team Dr Batra's
Mar 12, 2017
Updated by Mantek
These are my patient Id:
Master.Mantek Singh[protected]son, age:7years
Mr.Manmohan Singh[protected]husband, age.40years
Mrs.Surmeet Kaur[protected]myself, age.37years
Baby. Samreet Kaur, age.2.5years
Please give a fruitfull solution.
Regards,
Surmeet kaur,
[protected].
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